Today’s gamechanger is quite different – the coronavirus (COVID-19) pandemic. It has spread across the globe, forcing temporary closures of school buildings and brick-and-mortar businesses. The changes have been rapid, the virus’ reach all-encompassing.
“I knew that (COVID-19) was going to move, and it was going to move pretty quickly,” Pretzer recalls thinking when the World Health Organization (WHO) shared news of the newly discovered coronavirus disease in early January. “We needed to start planning.”