“Come up with a strategy first,” says Kim Schmidt, public relations and digital communications manager for N.D. Tourism, a division of the N.D. Department of Commerce. “You don’t have very much time to capture people’s attention, especially in the multimedia world that we’re in right now.”
WHERE SHOULD WE BE PUTTING OUR EFFORT?
In 2008, N.D. Tourism began to develop its social media presence. “We kept on top of the research and tried to stay with the trends,” Schmidt says.

